Warm Tips:1.Once you have a need or problem,please contact us promptly.
2.If you are not satisfied with our product and service please contact us before leaving negative feedback,then we will try our best to solve problems and make you satisfied. This is very important for us and thanks for your understanding.
1:Due to the limit of the measurement, the actual size will certainly have some tiny errors (less than 2cm).
2:All size in our store usually means Picture Size.
Tips :Please check carefully after you receive the goods,if have problem,please contract us.
1:Open your parcel,check the kits whether all the parts are complete or not.
2:Check the resin diamonds color and the corresponding color code.
3:Select a character (symbol),find the corresponding diamonds.
4:Use the pen to pick up diamond,put it on the corresponding position.
5:After finished, slightly press down diamonds with hand to keep them firmly attached.
The Time Table of our Work time.
08:30 to 17:30
03:30 to 12:30
US Pacific Time
17:30 to 02:30
02:30 to 11:30
Usually arrive time
15 ~ 23 days
12 ~ 15 days
14 ~ 19 days
13 ~ 17 days
13 ~ 17 days
10 ~ 13 days
16 ~ 21 days
15 ~ 30 days
1.We ship by AliExpress Standard Shipping, AliExpress Premium Shipping, China Post Registered Air Mail, SPSR, Pony Express and DHL.
Diamond Supplement Service
We will resend you any diamonds that you may lose.
Some Other Service
1. If you have any questions, please feel free to contact us. And we will reply in 24 hours except weekends.
2. If any problems comes to you, please don't worry. You can contact us first. We promise we will try everything possible to help you.
3. Please pay attention to the time difference between us. We work in China.
1.Is the rhinestones round or square?
Full Square/Round Drill DIY Diamond Painting All can be customized
2.Is the diamond painting full or partial?
Is Full Square/Round Drill DIY Diamond Painting
3.Is the rhinestones enough?
The rhinestones is enough. We put 30% extra diamonds in every bags of diamonds. And we provide Diamond Supplement Service.
4.Do I need to pay for tariff?
It depends on the tariff policy of your country.
1.Please fill in your full name including the first name,Middle name and last name while making the payment.
2.Please fill in your correct address including your apartment No,Street,City, Region and Country,Otherwise your parcel might probably be returned!
3.Cut out,make,measurement may cause size deviation (plus and minus1-2cm fluctuation),colour aberration is due to the monitors,weather,lighting and other factors,Pictures will have different color in different monitors but this does not affect the appearence of the painting,Please understand.
4.Our diamond painting are semi-finished, do not include frame. We will provide the diamond embroidery tools for your make. Although our products is not the cheapest, but the quality of our goods is the best! When you finish it, you can take pictures of your paintings and send it to us, we will share ti with other buyers all over the world.
Your satisfaction and positive feedback is very important to us.Please leave positive feedback and 5 STARS. If you are satisfied with our items and services.PLEASE DO NOT leave us 1,2,3,4 stars, because they are equal to negative feedback. If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
We offer a 100% money-back guarantee with absolutely ZERO risk on your part. Please see our easy return policy above.
We want to make sure that every customer is 110% satisfied in every aspect and will do WHATEVER it takes to make you happy and return again and again.
Thank you very much for your business and please let us know if you have any questions
Order processing may take up to 2 business days and most items will reach you in around 3 business days.
Order from our 'Overseas' collection are from one of our overseas suppliers and will take from 12-20 business days to get to you, so please ask us prior to ordering if you have any questions how long shipping will take for a particular product or if it is time sensitive.